FAQ

How can I register?

You can register online here.

How can I make payment?

You can make payment by VISA, MasterCard or AMEX through the online payment portal which you will be directed to after you’ve duly completed your registration.

Is GST included in the registration fee?

Yes.

How will I know if my registration is successful?

Participants will receive a confirmation email upon successful registration. Your unique Registration ID will be reflected on the top of the confirmation slip.

Why have I not received my confirmation slip despite registering and making payment?

There could be several reasons:

  1. The Confirmation Email has been blocked by your mail server or treated as Spam. Please check your Spam Inbox.
  2. Your registration was not successful.
  3. The email address entered at the point of registration was incorrect.

Please check your registration status via the Participants’ Login Page.
You may also retrieve your Confirmation Slip at the Participants’ Login Page.
If all the above fails, email us at info@hivelocity.com.sg and provide us with your name and NRIC / Passport No.

Can I make changes to my personal particulars after submitting my registration?

You will be able to make changes to most of your particulars except the following:

  • Email Address
  • Full Name
  • Date of birth
  • Gender
  • Nationality

You can do so by accessing the Participants’ Login Page or emailing us at info@hivelocity.com.sg

Can I transfer or refund my ticket?

Tickets are non-transferable and non-refundable.

What is the minimum age to participate in the event?

There is no minimum age to participate in Bliss Out. Children aged 12 and below as of 18 Mar 2017 enter for free with an accompanying adult. (We allow a maximum of 2 children to 1 paying adult).

What happens if it rains on event day?

Stay updated on the status of the event via our Bliss Out Facebook Page.

Does the ticket allow me to attend both yoga sessions?

Yes! You will be able to attend both the beginner and intermediate sessions.

I am a beginner yogi. Can I handle the yoga sessions?

We have designed Bliss Out in such a way that the first yoga session catered more for beginners and the second yoga session is catered more for intermediate/advanced yogis. You can go for the beginner session and if you feel up for it, you can continue with the intermediate session!

Will there be a baggage deposit?

There will not be baggage deposit services.

What should I wear to Bliss Out?

Come in anything comfortable to bliss out! (The Bliss Out Yoga Top is best!)

Will there be food available?

Definitely! As Bliss Out will not be complete without food, our F&B partners will be onsite with food, alcoholic and non-alcoholic beverages.

How do I collect my event entitlements?

Stay tuned for updates!

How do I get to the event site?

Stay tuned for updates!

I am an overseas participant. What are the nearby accommodation options?

We are currently in talks with hotel partners and will update once things are firmed up!

How can I volunteer for the event?

Write in to us at volunteers@hivelocity.com.sg

I have more questions!

Write to us at info@hivelocity.com.sg and we will respond within 3 working days.